# ReviewFilter

> Hotel reputation management software that engages with recent guests via email, redirects positive feedback to public review sites (TripAdvisor, Google, Yelp, Facebook), and routes negative feedback privately to the manager for resolution. Tracks and benchmarks reviews across 20+ OTA sites including Booking.com, Expedia, and Agoda.

license: https://www.reviewfilter.com/terms/
dateModified: 2026-05-20

## Description

ReviewFilter is a B2B SaaS product designed for hotels, B&Bs, and restaurants. The core mechanic is feedback gating: after a guest checks out, ReviewFilter sends an email asking for feedback. Positive responses (4-5 stars) are routed to the hotelier's chosen public review sites; neutral responses (3 stars) thank the guest but do not solicit a public review; negative responses (1-2 stars) are forwarded privately to the manager for resolution. The platform integrates with 30+ hotel PMS systems including Mews, Oracle Opera, Siteminder, Guestline, and ResDiary.

## Pricing
- Lite (£29/$39 per month)
- Standard (£49/$59 per month)
- Pro (£99/$129 per month)

## Key facts
- Company: Centaurian OÜ (Estonia)
- 90-day money-back guarantee
- No minimum contract
- Free "done for you" setup
- 30+ PMS integrations (two-way sync with Mews and select systems)
- 20+ OTA / review site monitoring

## Important pages
- Pricing: https://www.reviewfilter.com/pricing/
- PMS integrations: https://www.reviewfilter.com/hotel-pms-integrations/
- API: https://www.reviewfilter.com/api/
- Support FAQs: https://www.reviewfilter.com/support/
- Blog: https://www.reviewfilter.com/blog/
- Contact: https://www.reviewfilter.com/contact-us/