Do you want more positive reviews?
However, if the feedback is negative the customer’s comments will be forwarded on to the manager or business owner for them to deal with and hopefully resolve the complaint in private.
Using ReviewFilter a business can push more positive reviews to public review sites whilst allowing disgruntled customers to vent in private thus protecting its online reputation.
89% of people say that reviews influence their purchasing decision.
Encourage ReviewsAutomatically encourage customers by email or text message to give you feedback and only push positive reviews to sites like Tripadvisor, Google+, Facebook and Yelp.
Intercept a possible bad reviewBe alerted to negative feedback and resolve it before the customer decides to write a negative review.
Social ShareShare your best reviews via social media.
MarketingFilter, sort and export your database for marketing.
Customer Feedback Form
100% responsive design so your customers can give you feedback no matter what device they are on.
Simple and Effictive
Simple interface to make it as quick as possible for a customer to leave feedback and publish to a public review site if their feedback is positive.
Sentiment Based Routing
Intelligent routing and custom “thank you” page’s depending if the feedback is positive, neutral or negative.
DashboardReview dashboard showing your company’s performance at a glance.
Review TrendsChart your historic and current review trends. Track guest satisfaction and monitor your companies review score.
ConversionsView your conversion rates, review requests and completed reviews.
A negative review posted online can loose a business as many as 30 customers.
- 2000 Email Review Requests Per Month
- SMS Review Requests (from 3.9p per SMS)
- Automatic Review Request Reminders
- Instant New Review Notification
- Analytics To Monitor Customer Sentiment And Trends
- Free Upgrade To Pro Account When Released.
- Everything In The Core Package
- 5000 Email Review Requests Per Month
- SMS Review Requests
- Social Share Enabled
- Review URL For Use In Business Stationary/QR Codes
- Business Micro Site